# Data and privacy

> What NotHoly stores for the API, the chat and your account.


| Surface | Stored | Not stored |
|---|---|---|
| API inference | Time, model, token counts, cost, latency, status, key, request ID | Prompts and responses |
| Chat | Conversations, encrypted per conversation. Attached files for 30 days | Ephemeral chats |
| Account | E-mail, name, organization, billing records | Card numbers, which stay with Stripe |

Prompts and responses from the API do not go to the database, queues, logs, traces or error reports.

The full policy is at [notholy.com/privacy](https://notholy.com/en/privacy).

## Next

- [Retention](/en/chat/retention)
